Account & settings
Find your profile details and available account settings under My account.
Open my accountFind your next step.
Your first video. Your own player. Your link to share. Find the explanation you need and pick up where you are, even without signing in.
New to Vioneto? See the 30-day trial and available places.
Your first steps through Vioneto
Start with one video. Learn the steps, then use the detailed guides in your account.
Sign in and open the media library. Choose a suitable folder or create a structure for your project.
Open media libraryChoose Add video in the media library, then select the file on your device. Follow the upload status: transferring the file and processing it afterwards are different steps.
Understand uploading and processingOpen the video and customise the title, thumbnail, aspect ratio and player colour. Save your changes and preview the player with your settings.
Read the quick guideCopy the embed code for your website or use a customised video page. Before sharing, check viewer access and your chosen protection settings.
Explore sharing and embeddingWatch and take the next step
The video guides show selected steps directly in Vioneto. Open a guide in the pop-up, then try it yourself.
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Quick answers
Open the question that matches what you need. The answer is right here. For detailed instructions, Getting Started takes you into the app.
From your file to confirmed completion.
The trial includes 30 days from activation, 1 GB of storage and 5 GB of traffic in total. No payment details are needed and it does not automatically become a paid subscription. After confirming your email, you choose your own password.
The trial page shows whether a place is available. If you choose a paid plan, its term starts when payment is confirmed; any remaining trial days end.
You can select the following file formats for upload. Whether a particular file can be processed also depends on its contents: it must contain a readable video track. A file extension alone does not guarantee successful processing.
Your upload window shows the current per-file size limit and supported formats. The file limit is separate from the storage remaining in your account. Newly processed videos in video storage play through HLS; the extension of your upload file is not the playback format.
If a file is rejected, check the upload status message. A new export from your editing software may help. Do not upload the same file repeatedly while its job is still processing.
An upload at 100 percent means the file has been transferred. Video storage still needs to process it, check it and add it to the media library. Wait for the completion notice before sharing the finished player. Once Continue in background is offered, you can leave the upload window and keep working. Upload status remains accessible when you move to other sections.
Have an account? Open the upload guideCustomise, protect and show it on your page.
Open your video in the media library. Choose a design, accent colour and aspect ratio in the player settings. In the thumbnail tool, choose an image or a moment from the video. Save your changes, then check the saved player.
Have an account? Open the player guideNo. Viewer access determines whether viewers can reach your video. Sharing in the player offers a public page address you choose for viewers to copy or share. Password, domain and time rules still apply. Enter the full address and check it after saving; a private account address is not suitable.
Have an account? Set up sharing in the playerChoose a player logo or short branding text for the video, with your own link if needed. Image backgrounds and available device frames have separate settings. Save and check the player. Customise video page header and footer logos separately. The options you can edit depend on your plan and permissions.
Open the relevant video tools for your selected video. Give each chapter a title and a time, such as the start of a lesson. Manage subtitles in the subtitle section. The features you can edit depend on your plan and permissions.
Open the Embed tab for the saved video. New videos start out private. Under Access & embedding, check the available protection rules, confirm your choice and enable the link. Wait for confirmation. Use Copy code to copy the code into a suitable HTML or embed block on your website. Check playback on your page, including as a viewer who is not signed in. Alternatively, share a customised video page through its link.
Have an account? Open the viewer access guideOpen Video page for the video. For a video-only page, leave the text fields, including the page title, empty and save the page draft. You can also customise the heading, text, logos and appearance. Then check the private preview and deliberately publish the saved draft under Viewer access.
For a folder page, open Folder page on the desired folder and select at least one video. One video is enough; add more to create an ordered series. A main folder can also include videos from its subfolders; a subfolder page contains only videos from that subfolder. Introduction and closing text are optional. Saving keeps the draft private. To publish a series, each selected video needs viewer access and a published video page; the overview shows what is missing. Only explicit publication creates the viewer version. Password, domain and time rules still apply.
Have an account? Open the video page and series guideOpen Embed for the video, then Access & embedding. Under Password protection, choose Set new password to set the video password. It is separate from your account password. You can specify allowed websites for embedding; a time period limits availability. Confirm your choice and wait for the saved access settings.
Before sharing, check viewer access in a separate browser session. With a domain restriction, playback is available only as an embed on an allowed website, so a directly opened viewer link may be blocked. Under Password dialog, customise the text of the password prompt. That does not change the password itself. The options you can edit depend on your plan and permissions.
Sign in again and find your way around the app.
Use the email address of your existing Vioneto account. If you have forgotten your account password, open Reset password. It first checks whether recovery is available. A request is processed only when you ask for a reset link yourself. Your account password is separate from any individual video password.
If recovery is unavailable or you still cannot sign in, contact us through the contact page without signing in. Do not send passwords, sign-in codes or reset links.
As the owner, invite team members under “Team & access”. Each person uses their own login. Set which areas they may edit and which main folders and their subfolders they may access.
The owner, active team members and pending invitations that are still valid use seats. Deactivated accounts do not count. The pricing page shows included seats and the cost of extra logins.
Choose a time period and, if needed, a video or folder. Statistics show recorded playback starts over time. A start is not a uniquely counted person; the same person can start a video more than once.
Check billed traffic and your allowances separately under “Traffic & usage”. Playback statistics do not replace traffic billing.
With access: open statisticsThe video preview uses the available width and has no scroll bar of its own. Scroll the page to reach further content. Long settings lists on the right scroll separately when needed. On smaller screens, the sections are stacked. On a computer, you can collapse the main navigation to a narrow icon rail.
Have an account? Open Getting StartedThese short answers are available to everyone. Links into the workspace require an existing account. Password recovery and the contact page are available without signing in. You can also find released video guides under “Getting started” in your workspace.
The key destinations
The following links go directly to existing sections in the app. After signing in, you can open the content available to your account.
Find your profile details and available account settings under My account.
Open my accountAs the owner, you manage your billing address. You can download issued invoices and correction documents under “Invoices & documents”.
Open billing address Open invoices & documentsGetting Started contains topic guides and the video tutorials available in the app.
Open Getting StartedAsk us. Share your feedback.
Want to know whether Vioneto fits your project? Write to us through the contact page. You do not need an account.
If you already use Vioneto, find Support & feedback in your account. Briefly describe what you wanted to do, what happened and which video or upload is affected.